Fatereh Tondro
All work

Education / AI

Hoperise

An AI-powered learning companion that helps users start new skills with clarity and confidence through personalized roadmaps and real mentors.

EducationAIMentorshipWeb
Hoperise project cover
Timeline
3 months
My Role
UX Research, Design, and Prototyping
Team
One other designer; I led the core flows and structure
Tools
Figma · Miro · Trello

Overview

Problem Space

People who want to start learning a new skill often struggle with too much information, unclear paths, trouble finding trustworthy mentors, and fading motivation. Key problems:

  • Overwhelming amounts of information when starting a new skill
  • Unclear learning paths and progression
  • Difficulty finding trustworthy mentors
  • Losing motivation due to lack of structure

Key Observation Insights

Our research surfaced:

  • Learners often abandon courses when they don't understand the next step
  • Manual onboarding process is time-consuming and inconsistent
  • Mentors struggle to track learner progress without a unified system

Competitive Analysis

We analyzed Masterclass, Skillshare, Coursera, Codecademy, and Maven. Findings:

  • Existing platforms excel at course delivery but lack personalization
  • Mentor access is limited or requires premium pricing
  • UI is often overwhelming with too many choices
  • Lack of clear roadmaps for beginners
  • Limited community or peer support features

Key Research Insights

  • Beginners need clear, structured roadmaps tailored to their goals
  • Human mentorship is essential for motivation and deeper learning
  • AI guidance should simplify, not overwhelm
  • Platform must work across diverse skill categories
  • Social proof and learning community matter for engagement

Challenges & Solutions

Challenge

Designing roadmaps as flexible, reusable components that could adapt to any skill.

Solution

We created a modular roadmap system that worked for 'UI Design Basics' to 'Learn Python' to 'Improve Public Speaking.' This required iterative testing to ensure clarity and consistency without losing personalization.

Challenge

Balancing AI guidance with human mentorship without overwhelming users.

Solution

We introduced the features gradually. Onboarding starts with AI, and mentors come in once learners are comfortable. That staged approach kept the cognitive load down.

Outcomes

  • Reduced confusion and cognitive load for new learners
  • Guided learners step-by-step through their chosen skill
  • Made roadmap navigation intuitive and flexible
  • Let AI and human mentorship work together without friction
  • Created a scalable structure that works for diverse skills

Future Improvements

  • Reduce some features to avoid overwhelming first-time users
  • Simplify certain flows to make the learning journey even more straightforward
  • Introduce 'beginner' vs 'advanced' modes for different user types
  • Add more peer-to-peer learning features and community challenges
  • Expand AI mentor capabilities with more specialized guidance